Rental Policy

Note: Policies are subject to change at any time without notice. If you have any questions please feel free to call us at 231 881 6000.

▪ Renter must be 18 years of age with valid driver’s license to rent any of our boats

▪ Operator age restrictions for jet skis: Must be at least 14 years of age or older to drive. Those who are 14 or 15 years of age must be accompanied by a parent or legal guardian. Those 16 years and older have no restrictions, however, an adult 18 years or older must be present to fill out paperwork and go over the safety orientation with the young individual. All those who will operate/drive one of our PWCs must be instructed by Boyne Watersports staff and have filled out applicable forms. Renter must be present to complete rental contract.

▪ All renters and those who plan to operate or drive our equipment must be present at time of instruction and fill out applicable forms. Qualified persons other than renter whom plan to operate rental equipment MUST be present with renter for full instruction and will be required to fill required forms.

▪ We reserve the right to refuse service to anyone whom we feel is not capable, mature, and/or comfortable enough to operate our equipment.

▪ We reserve the right to refuse service to anyone we believe to be under the influence of drugs and/or alcohol.

▪ Rentals are for Lake Charlevoix and Round Lake only (No Lake Michigan).

▪ All persons involved with our activities acknowledge that said activities are potentially dangerous and agree to hold Boyne Watersports, all owners, employees and affiliated properties harmless.

▪ We strongly recommend you DO NOT bring animals on our rental boats. You are responsible for clean up and damage caused by animals. Dogs brought on boats will incur a small $50 non-refundable fee per dog. We reserve the right to refuse any animal coming on our boats.

RESERVATIONS

▪ We recommend making a reservation. We can’t guarantee a boat will be available on the day that you choose to rent if you don’t make an official reservation with a credit card. Online reservations are available at boynewatersports.com or you can call 231 881 6000.

▪ Walk up guests will be accommodated based on the availability of rental equipment/boats. We recommend that you call us first as we are not always at the One Water Marina or the product that you wish to rent may not be available.

▪ A 30% NON-REFUNDABLE reservation deposit is required in order to be placed in our reservation software. The only exception is if cancellation is made prior to May 1st, at which there will be a 5% processing fee on the deposit refund.

▪ Within 7 days of your rental you are responsible for the FULL RENTAL AMOUNT. If you choose to cancel your rental for any reason within 7 days there are no refunds. If you cancel outside of 7 days you are responsible for the 30% non refundable deposit to hold the boat.

▪ If you request to change your rental date or time within 7 days of your rental we cannot guarantee a change can be made. Please call 231 881 6000 for your inquiry. We always try our best to accommodate our guests.

CREDIT CARDS

▪ We accept Visa, MasterCard, and Discover, and American Express.

▪ All credit card transactions must be made by the person named on the card. A valid driver’s license must accompany the credit card.

CANCELLATIONS

▪ We reserve the right to cancel your reservation for violations of our policies.

▪ We reserve the right, solely at our discretion, to reschedule and/or cancel your reservation in the event of inclement weather. Please see “Weather” for more details.

▪ There are no refunds for early returns.

▪ Within 7 days of your rental you are responsible for the FULL RENTAL AMOUNT. If you choose to cancel your rental for any reason within 7 days there are no refunds. If you cancel outside of 7 days you are responsible for the 30% non refundable deposit to hold the boat.

▪ If you request to change your rental date or time within 7 days of your rental we cannot guarantee a change can be made. Please call 231 881 6000 for your inquiry. We always try our best to accommodate our guests.

▪ Any approved refunds are subject to a small 5% credit card processing fee

SUBSTITUTIONS

▪ Unfortunately, unforeseen circumstances can arise around the time of your rental causing delay or unavailability of your reserved equipment/boat. If this happens, we reserve the right to substitute your rental with an equivalent, or greater value boat at no extra cost to you. We also may be able to offer you another piece of equipment of lesser value, if it interests you, and adjust the price accordingly. If no equipment is available that is comparable to what you rented, and we can’t offer you any other adventure to entertain your group, we have no choice but to reschedule for a later date or cancel your reservation.

DAMAGES

▪ We require a $500 damage deposit on all motor powered equipment. This includes all boats and jet skis. If renting more than one boat or jet ski, a $500 damage is required for each additional boat/jet ski. All we need to do this is a credit card on file in our software that is pre authorized for the amount of the deposit. The $500 hold will be taken off your card if the machine is brought back in the same condition as it was rented.

▪ If damage occurs while the equipment/boat is in your care, the $500 hold will be charged until a quote is given to us by a local qualified boat shop at our discretion. If the quote by the qualified shop is more than $500, an additional charge will take place to make up the difference. If the quote is less than $500, a refund will be given for the difference in the quote amount. Renters are responsible for ALL equipment during their rental, while in their care, and while they are in operation of the equipment. Any damage that occurs to ANY equipment during a rental is the responsibility of the renter, up to, and including COMPLETE replacement cost.

▪ All Damages in excess of $100 must be reported to Boyne Watersports and may be reported to local law enforcement, if necessary.

▪ If damage occurs, repairs will be made by a local qualified boat shop at our discretion. In some cases we can repair a “bolt on” item such as a propeller and save you money by only charging for the OEM replacement and labor at our cost.

▪ Boyne Watersports wants the following to be known. Damages greater than $100 are very infrequent (normally no more than 2-5 occurrences per year). We do not profit from damages. The renter is responsible for the cost of repair and/or replacement. We may charge for equipment downtime or the time it takes Boyne Watersports to coordinate repairs.

INSURANCE

▪ Boyne Watersports offers no insurance coverage on equipment during your rental. Any damage that occurs to Boyne Watersports equipment must be covered by renter. Anything over the $500 damage deposit will also be the responsibility of the renter to pay if the damage exceeds $500.

▪ Please check with your homeowner, auto, or credit card company to see if there is an insurance option available to you.

WEATHER

▪ What constitutes good and bad weather for water sports activities is highly subjective. Below are things the renter shall keep in mind regarding weather

▪ As mentioned in above in “Cancellations” we reserve the right solely at our discretion to reschedule and/or cancel your reservation in the event of inclement weather.

▪ Multiple-day rentals do not get refunds or additional days added on to rentals because of lost days due to weather. This is reflected in the discounted price of the multiple-day rentals.

▪ While Northern Michigan summers are generally known to be very nice, we understand that there are certain weather related events that make our rental activities unsafe. Cancellations include all day thunder, lightning, and/or rainstorms.

▪ DO NOT rely on weather forecasts! These are only predictions (especially precipitation) and not necessarily what will take place. For example, there are many days throughout the summer in Northern Michigan that forecast a certain percentage of rain but turn out to be a beautiful day. Do not be scared by the rain cloud on TV or online, especially when it’s only a 10-30% chance.

▪ If the morning looks uncertain, there is a very high probability it will be beautiful once the sun gets higher in the sky; usually between 10am to 12pm. We will not cancel unless it’s proven otherwise.

▪ We will not cancel based on a weather predictions or before the morning has a chance to clear up.

▪ While some parts of the lake may be windy and rough other parts may be calmer and very nice. We will gladly show you where the best places to go are based on weather conditions.

▪ Please dress for the weather. It’s a great idea to pack a sweatshirt, windbreaker, or blanket in case in case it becomes cool on the water.

▪ Occasionally we get the brief afternoon thundershower. As long as it is not an all-day event we do not allow for cancellations or partial refunds

▪ Less weather discrepancy on boats versus jet-skis. Boats: Generally, cancellations occur only if it is a rain out day or extremely windy/choppy across the majority of the lake. Jet-Skis: Generally, only air temperatures less than 68 degrees may receive consideration for cancellation.

▪ Cooler, overcast, or windy days ARE NOT considered “inclement weather”

GAS CHARGES

▪ Guest is responsible for gas/fuel used during rental.

▪ Your boat rental will have a full tank of gas at the beginning of your rental. You are responsible for the gas that you use. Your boat rental will be refueled by Boyne Watersports staff at the Harborage Marina. The Credit card on file for the boat rental will be charged the gas dock rate plus+ $1.25 per gallon. You can eliminate this $1.25 per gallon by refueling the boat your self only at the Harborage Marina during the end of your rental time. One and two hour jet ski rentals are charged $20 per hour for gas (per jet ski). You are not allowed to fuel jet skis if you are renting for one or two hours.

EXTRAS

▪ 6% tax is added at time of payment.

▪ If you reserve a boat on our website. Our reservation software charges a small convenience fee of 2.5% capped at $5. To avoid this small fee you may call 231 881 6000 to reserve your boat over the phone.